Lean Quality Systems is proud to bring you two new resources:

ISO Joe's
“The Manager for the 21st Century”
A Practical Guide to Configuration Management

Configuration Management (CM) provides the foundation for planning and communicating configuration controls and procedures between an organization and its customers. The content of the CM plans are revised to include historic, as well as updated planning and procedural information for more effective application.

This unique leader's guide and training package is designed to teach audiences about the role of Configuration Management in companies that specialize in production, operations, distribution and services by giving them the knowledge and information they need to become a successful Manager of the 21st Centurey. From understanding contracts to "Lost Tribal Wisdom" to measuring and analysis for continuous improvement;

This training package includes:

• A leader's guide with background, processes, examples, case studies and terminology for becoming a "Configuration Manager".
• A PC-formatted CD with a PowerPoint presentation covering Configuration Management and various components to the program.

ISO JOE's
"The New Manager for the 21st Century"
ISBN 0-9748325-1-0

This leader's guide and CD-ROM are available now for $175.00

If you are interested in ordering this dynamic resource, please contact
Lean Quality Systems at:
PHONE 213. 880.3902
FAX 949.488.0094
joesorrent@aol.com

ISO Joe's
Executive Manager Overview
ISO 9000:2000/AS9100 Rev. B
(I.D.#PD210240)

Designed to offer more than 30 years of experience in organization and process approach leadership, this unique leader’s guide and training package is applicable to companies specializing in production, operations, distribution and service.

A solid foundation is always the key to establishing a good quality program. Knowing how quality systems standards originated and the events that contributed to the structure of all existing programs are important keys to building a successful quality program. ISO Joe’s Executive and Manager Overview is based on this foundational knowledge, and goes further to examine and compare commonly used quality programs and systems that are in use today
– specifically ISO 9001-2000/AS9100B.

This package offers you:

• A foundation for building a company based on the process approach (ISO 9001-2000/AS9100B)
• Examples of how to simply apply and interpret standard requirements
• A guide for understanding and presenting the ISO   9001- 2000/AS9100B attributes
• A look at the “Black Hole Theory” that drains profits and exists   in all companies to some degree.

The package includes:

• A leader’s guide with background, processes, examples, case studies, and terminology for presenting the ISO/AS requirements
• A PC-formatted CD with a PowerPoint presentation of nearly 100 slides covering the ISO   9001-2000/AS9100B  attributes
• A sample format to capture and analyze the cost of poor quality (COPQ) and Calibration Gage Control

Chapters featured in the leader’s guide coincide with ISO 9001-2000/AS9100 Rev. A & B:

• The History of Quality Systems
• The Black Hole Syndrome
• Listening from the Bottom Up
• Quality Management System
• Management Responsibility
• Resource Management
• Product Realization Planning of Production
• Product Realization Customer-Related Product
• Product Realization Design and Development
• Purchasing
• Production and Service Provisions
• Control of Monitoring and Measuring Devices
• Measurements, Analysis and Improvements

Appendices include reference documents, a list of acronyms and definitions, an example of a cost of poor quality (COPQ) report, and an example of a simple calibration recall list with an in-house gage record.